365 DAY RETURNS POLICY
This returns policy relates to all products bought from this website www.funkyappliance.co - if you bought one of our products from a retailer in the UK or Ireland, you will have to return it to the particular retailer, whose returns policy is likely to be 30 days.
Our policy lasts 365 days. If 365 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging along with the User Guide and Safety Instructions and any accessories.
To complete your return, you need to email: email@example.com with a description of why you are returning the goods, your full name and your original order number. We will then review the returns request and you will receive an email with further instructions once the returns request has been processed.
If you are returning your product to us for a refund, it will need to be unused and in the same condition that you received it, in the original box packaging as well the User Guide and Safety Instructions.
To complete your return, you need to email: firstname.lastname@example.org with a description of why you are returning the goods, your full name and your original order number. We will then review the returns request and you will receive an email with further instructions once the returns request has been processed. It is then your responsibility to pay for the product being returned. We would recommend using a trackable service.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. This normally takes 3 to 5 working days for the funds to show back on your card.
Late Or Missing Refunds (If Applicable)
When we process a refund which is received at our Returns Department, you will automatically receive an email confirmation. If you haven’t received a confirmation email and you think you should have done by now, then please contact us by email: email@example.com
If you have received a confirmation email, but the refund isn't yet showing on your card or in your bank account, then please contact your bank. There is often some processing time before a refund shows in your account or on your card.
If you’ve done all of this and you still have not received your refund, please contact us by email: firstname.lastname@example.org
Sale Items (If Applicable)
If your product was bought whilst on sale, any refund would be for the sale price and not the original retail price.
Returns Shipping Address
Please do not send any product back without sending an email to us first: email@example.com
The returns shipping address will be advised by email.
If you are returning your product because you have changed your mind, then you will be responsible for paying your own shipping costs for returning your item.
If you are returning your product because it is faulty, please email firstname.lastname@example.org and you will be sent instructions on how to return your item to us. We will provide you with a link to a free pre-paid label for you to return your item to us.
Trackable Shipping Service
When returning your product to us, we would recommend using a trackable shipping service. Without a trackable shipping service, we cannot guarantee that we will receive your returned item.